Your Privacy: Our Priority

At KisnaGems, we understand how important your privacy is to you. That is why we have a privacy policy in place, that guarantees your safety and is in line with industry requirements

Our Privacy policy

Your privacy is protected
Our Privacy Statement
 KisnaGems values the trust that you have placed in us. We are committed to protecting your privacy. The following details our Privacy and Security Statement

1)What information is collected?
We collect only relevant and absolutely required information from you that is required to fulfill the orders. We collect information from you that you provide when you login, join our mailing list, register with us or ultimately when you place an order. The type of information collected includes your full name, contact details such as email address, postal address and phone number. We do not save your credit card number. The credit card information is solely used to verify your purchase and it is not stored with us in our database.

2)How is my information used?
When you make a purchase at our website at, we use your information collected above to process your order. We also use the information that you have given to us to answer questions about your order such as order status. If we are going for a refund, then we use this information again. If you have opted to receive our newsletter, we may use your information to provide you with periodic emails about KisnaGems merchandise, services and promotions.

3)Will my information be shared?
We respect your privacy. KisnaGems will not sell or rent the personal information you provide to us online to any third party. We take the information you have provided to us very seriously. Your information is not shared to any 3rd party companies. We may share aggregated statistical or demographic information about you with third party companies in a manner that does not reveal your personal identity. Even if you have not choose to receive emails from us, we may send you email updates about your order and your refund processes. If you are visiting through a link via another website such as a search engine, information about your visit may be collected by the provider of such website. In this case please review privacy policy of such website.

4)How do I access or change my information?
If at any time you want to change or review the information you have provided to, you may login into your account at our website. You will be then able to view any information that we have stored for you in your account and you are able to change or update the same.

5)What are cookies? use of cookies?
Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. Like all major websites, we use cookies to help us provide you with more better shopping experience on our website. Cookies do not contain any personally identifiable information, such as your name, address or any financial information saved on your computer. You can refuse cookies by turning them off in your internet browser. In order to disable cookies, please consult your browser's help section for instructions.

6)How does protect my order information?
Please note that our entire website KisnaGems is in secure mode and uses the https encryption technology. You can determine the security of your connection by looking at the bottom of your internet browser window. After you have accessed our website, a solid key or a closed lock will be displayed. This will indicate that Secure Sockets Layer (SSL) is active.You can also double-check by looking at the URL line of your browser. When accessing a secure server, the site address will change from "http" to "https".

7)What if there are changes to this statement or if I have other questions?
If you have any further questions, please don't hesitate to contact us by email at reserves the right to change its policies without any prior notice.


The KISNA GEMS JEWELLERY store started in 2007. Although we have been making jewellery much longer, but we started to finally do it for ourselves in 2007. Our two main Jewellers Jonathan and Sabin wanted to create a platform where couples can come and find a unique piece of jewellery that they can personalize and wear, which reflects their love, their values and their uniqueness. We did not want to make something that you can find or see anywhere but we wanted to create unique one of kind handmade jewellery which is as unique as your love story. This is our passion, our love and this is what we do everyday. Thank you for visiting and reading about us.  

Falling in love is most beautiful thing. 
thank you to over 2,000 beautiful love stories, our valued customers, who have made Kisna Gems a part of their love and who continue to inspire us with their beautiful reviews

We at, do not mass produce jewellery, but we hand make each and every engagement ring and wedding set for you. If you wish to receive a video of your ring being made, from start to finish, we can definitely include one with your order. Please just ask us for the same once you have placed your order, and we will include the video showing your personal ring made and include with your order