Your Order: We deliver within 7-9 Business Days

At KisnaGems, it is important for us to have your order delivered to you at the earliest possible. That is why, we Guarantee that all orders are delivered in 7-9 business days. 

Your Order with you: Faster

All Orders Are Delivered Within 7-9 Business Days understands how important it is for you to have your order with you fast. That is why, we are committed to handmade, finish and ship your jewelry order for delivery within 7-9 business days. Although each order is customized to your requirement, our jewelry team fulfills and ships the order in 7 days or earlier if possible.

 1) How soon is each order shipped?
All our jewelry at including all gemstone jewelry and diamond jewelry is handmade and customized to your order specifications. However we prepare and ship all orders for delivery within 7-9 business days once we receive them. We want you to receive and start enjoying your jewelry order fast.

2) How is my order shipped?
All orders at are shipped either via Fedex Express, Fedex Ground or by royal mail.If you have upgraded your order to expedite shipping, then we will ship your order via Fedex Express for overnight delivery only. Once the order is shipped, we will update you with tracking number and you can track your order online.

3)Once Order is shipped, When will I receive it?
Please note that orders shipped via Fedex Express are delivered to you the very next day once they are shipped. If you have upgraded your order to expedite shipping, then we will ship your order via Fedex Express. For orders shipped via normal shipping method such as Fedex Ground or royal mail postal shipping, please allow between 2 to 4 days for delivery once shipped.

4) Will you update me with tracking number and is there insurance?
All orders are shipping with full insurance and tracking number. Once the order is shipped, we will update you with tracking number for the package. Please note that it might take few hours for the tracking numbers to work in the shipping company website. All jeweLlery orders shipped via come with full insurance. In a rare case if anything happens to your package, your purchase is completely safe as it is insured.

5)Will I need to sign for my package?
Please note that orders shipped via Fedex will require a signature on delivery. If you are not present to sign for the package at the time of delivery, fedex will leave you a delivery notice and you can contact Fedex to rearrange a delivery time. Orders via USPS (postal service) may or may not be shipped with a signature confirmation requirement. If you have any specific needs about your order, please contact us via email and we will do the same.

6)What if I have other questions?
If you have any further questions, please don't hesitate to contact us by email at reserves the right to change its policies without any prior notice.


The KISNA GEMS JEWELLERY store started in 2007. Although we have been making jewellery much longer, but we started to finally do it for ourselves in 2007. Our two main Jewellers Jonathan and Sabin wanted to create a platform where couples can come and find a unique piece of jewellery that they can personalize and wear, which reflects their love, their values and their uniqueness. We did not want to make something that you can find or see anywhere but we wanted to create unique one of kind handmade jewellery which is as unique as your love story. This is our passion, our love and this is what we do everyday. Thank you for visiting and reading about us.  

Falling in love is most beautiful thing. 
thank you to over 2,000 beautiful love stories, our valued customers, who have made Kisna Gems a part of their love and who continue to inspire us with their beautiful reviews

We at, do not mass produce jewellery, but we hand make each and every engagement ring and wedding set for you. If you wish to receive a video of your ring being made, from start to finish, we can definitely include one with your order. Please just ask us for the same once you have placed your order, and we will include the video showing your personal ring made and include with your order